VESHousing · By VES AMG
Real estate operations run on people who can’t be everywhere at once.
VESHousing is the AI workforce that answers the after-hours call, chases the work order, and walks the family through move-in — configured to your communities, run by operators, with a human escalation path always.
Leasing calls go unanswered after 6pm
Prospects call in the evening. Nobody answers. They lease at the community down the road.
Resident and family requests can’t wait until Monday
Care questions and service requests don’t respect office hours — and silence erodes trust.
Maintenance coordination eats staff hours
Logging, dispatching, and following up on work orders is full-time work for someone you hired part-time.
Meet the roster.
Four agents, one operation. Each works your policies and your vendors — and hands anything sensitive to your team with full context.
AI Leasing Agent
AI · trained on your operationAnswers every prospect call and web inquiry, day or night. Qualifies, books tours, follows up until they lease or walk — with your pricing and availability.
Talk about this one →AI Resident Concierge
AI · trained on your operationHandles resident and family inquiries instantly: service requests, policy questions, visitors, and the everyday things that can’t wait until Monday.
Talk about this one →AI Maintenance Dispatcher
AI · trained on your operationLogs work orders the moment they come in, dispatches to the right vendor or tech, chases status, and closes the loop with the resident.
Talk about this one →AI Move-In & Renewal Coordinator
AI · trained on your operationWalks new residents through paperwork and move-in steps, tracks renewal windows, and starts the conversation before the lease expires.
Talk about this one →Try the AI Leasing Agent — live demo
Scripted walkthrough, exactly how it answers on a real community. Pick a question:
Do you have any 2-bedrooms available?
🤖 We do! Two 2-bed/1-bath units are available for move-in starting the 1st — $1,395/month including water. Would you like me to hold a tour slot for you this week?
From first call to full portfolio coverage.
Four steps. No rip-and-replace.
1 · Discovery & Mapping
We map how your communities actually handle calls, requests, and paperwork today.
2 · Configuration & Training
Your policies, your pricing, your vendors, your tone — the agents are trained on your operation.
3 · Pilot on a Live Community
One community, real traffic, human escalation path live from day one.
4 · Scale Across the Portfolio
Roll out community by community with what the pilot taught us baked in.
Built by people who’ve run the properties.
- ✓ Real estate operators, not generalist software vendors
- ✓ Configured to your community, not a generic script
- ✓ A human escalation path, always