Never miss another paying customer.
62% of calls to small businesses go unanswered. Every one of those is a job going to a competitor. Frontline Care answers every call, books the job, and captures the lead — days, nights, weekends, holidays.
Or call Brian directly — (302) 316-1524
One missed call isn't a missed call — it's a customer you never get back.
What you get
A front office that never clocks out.
Frontline Care isn't a widget you babysit. It's the answering, booking, and follow-up your business needs — done for you.
Every call answered, 24/7
Days, nights, weekends, holidays — a caller never hits voicemail again. They get a real, warm greeting and help right now.
Jobs booked into your calendar
Calls become booked appointments and jobs, not sticky notes. Your calendar fills itself while you stay on the job.
No lead goes cold
Missed-call text-back and follow-up on every lead that didn’t book — so the ones who hesitated still close.
Every lead captured, not lost
Name, number, need, and outcome land in a real CRM — a searchable record, not a voicemail inbox you forget.
Urgent calls reach you fast
Emergencies route straight to you or your on-call person. Everything else is handled so you can focus.
A plain-English monthly report
See what came in, what got caught, and what booked — the proof your front office is working.
How it works
Live in about a week. You do nothing.
We handle configuration, testing, and launch. No call required unless you want one.
We build your front office
Your number, greeting, FAQ, pricing, and service area — all configured for you. No dashboard to learn.
We connect & test it
Calendar and CRM connected, then real test calls — booking, after-hours, missed-call, urgent handoff.
You go live & watch leads come in
Your number is live, every call answered, and a plain-English report each month shows what you caught.
Real proof
Don't take our word for it.
Don Taylor, Chesapeake Housing Mission
“I would highly recommend… I know he has the character and the perseverance and the knowledge… He has the background you're looking for. I certainly strongly endorse him.”
Don spent 30 years at Purdue — the last 10 as CIO/CTO — before founding Chesapeake Housing Mission on the Eastern Shore. Real words, from the video.
Pricing
One price. One system. No surprises.
No per-call fees, no per-minute meters, no tier you have to upgrade into to get it to actually work.
Frontline Care
plus a one-time $1,500 setup
- 24/7 AI call answering — days, nights, weekends
- Booking & calendar sync — jobs land in real slots
- Missed-call text-back & lead follow-up
- Lead capture into a real CRM
- Urgent-call routing to you or your on-call person
- Monthly plain-English report
- Done-for-you setup, tuning, and management
No free trial. No long-term contract. HIPAA BAA available at no extra charge.
Prefer to talk first? Book a 15-minute call — no pressure, we'll tell you straight if it's not a fit.
Questions owners ask
Does this replace my team?
No. It handles the calls your team can’t get to — after hours, during peak, when everyone’s on a job. Urgent calls route to you or your on-call person. It’s a safety net, not a replacement.
How fast can we go live?
Usually within a week. We handle everything — number provisioning, script writing, calendar sync, testing. You don’t do anything.
What does “done-for-you” mean?
You don’t manage a dashboard, configure rules, or train the AI. We do all of it. You get a monthly report and a phone number to call when you want something changed — Brian answers that phone.
What if I already have an answering service?
Most answering services just take messages. We book the job, answer FAQs, follow up on leads, and capture everything into a CRM. If your current service books jobs at 2 AM, keep them. If not, we’ll show you the difference on a live call.
What does it cost, really?
$1,500 one-time setup, then $749/month. No free trial, no per-call or per-minute fees, no long-term contract. The setup fee secures your onboarding.
Every call answered. Then you decide.
One saved job a week pays for the whole system. Most of our clients recover far more than that in their first month.
Prefer to talk first? Book a 15-minute call.